Privacy Policy

This privacy notice discloses the privacy practices for www.lendtrue.com. This privacy notice applies solely to information collected by this web site.

Information collection, use, and sharing

We are the sole owners of the information collected on this site. We only have access to and collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone. We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request. Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy.


What information do we collect?

When registering on this website or contacting us by phone, we may ask you for your name, e-mail address, phone number, or other contact information. You may, however, visit our Site without providing such information which will result in limited access. After registration, we may ask you for additional information. For example:

As an individual, we may ask you for information pertaining to your level of mortgage experience, any outstanding mortgages that you may have and other information such as when you expect to obtain your next loan. We may also ask, as a necessary step in the quote request process, information important to complete a loan quote request. Some examples of this information are property address, property purchase price, monthly income amount, monthly debt payment amount, expected credit score, and the balances of outstanding mortgages or other debts. You will have the option during the quote request process to optionally share your personal contact information along with the quote request details.

As an individual, we will only optionally require the sharing of a Social Security Number. Additionally, in the event that we ask for a birth date, this information is only to be used as a qualifying factor in a reverse mortgage transaction or to obtain a credit report.

As a professional subscribing to our service or loan officer participating in our service, we may ask you for information pertaining to your business, such as address, service area(s), licensing information and other information used to understand the size of your organization. We may also ask you to provide links to your personal or company social media sites, company website, or other sites applicable in your business.

As a professional subscribing to our service or loan officer participating in our service, we may provide opportunities to submit written or multimedia content for inclusion on the site or elsewhere. Submission of this information is strictly voluntary.  Written information provided in response to a request for content or other request made by the Company to be included on the site in any fashion will remain the property of the contributor but can be used in perpetuity by the Company. This content can be used by the Company in any fashion including advertising or promoting services without any requirement of compensation to the creator or contributor in perpetuity.

We may use IP addresses and session identifiers to analyze trends, to administer the Site, to track user activities, to infer user interests, and to otherwise induce, deduce, and gather information about individual users and market segments.

Like many websites, we may use “cookies” to enhance your browsing experience and gather information about visitors and visits to our Site. Please refer to the “Do we use ‘cookies’?” section below for information about cookies and how we use them.


Your Access to and Control Over Information

You can do the following at any time by contacting us via the email address or phone number given on our website:
–Opt out of future contact from us.
–See what data we have about you, if any.
–Change/correct any data we have about you.
–Have us delete any data we have about you.
–Express any concern you have about our use of your data.


Security

We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.

Wherever we collect sensitive information (such as social security number or financial account numbers), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon displayed by your web browser or looking for “https” at the beginning of the address of the web page.

While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, processing a loan application) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.

If you feel that we are not abiding by this privacy policy, you should contact us immediately via the telephone number or email address listed in the footer of this website.


Do we use “cookies”?

Yes. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your web browser (if you allow) that enables the site’s or service provider’s systems to recognize your browser and capture and remember certain information. For instance, we may use cookies to help us remember and process your state of residence, financial product selection, and other selections. Cookies may also be used to help us understand your preferences based on previous or current Site activity, which enables us to provide you with improved services. We may also use cookies to help us compile aggregate data about Site traffic and Site interaction so that we can offer better Site experiences and tools in the future.  We do not knowingly share cookies with third party advertisers.

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser (like Mozilla Firefox or Google Chrome) settings. Each browser is a different, so look at your browser help menu to learn the correct way to modify your cookies. If you turn cookies off, some Site features may not function properly.


Privacy and Third Party Links

This Privacy Policy applies solely to information collected by our Site. We may include third party links on our Site to tools and resources on other websites. These linked sites have separate and independent privacy policies. We have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our Site and welcome any feedback about these linked sites (including if a specific link does not work).


Important Notices to Non-United States Residents

This Site is operated in the United States. If you are located outside of the United States, please be aware that any visitor information you provide to us will be transferred to the United States. By using the Site and/or providing us with your visitor information, you consent to this transfer.


Children’s Privacy

We do not knowingly or intentionally collect personally identifiable information from children. If you are not 18-years-old or older, you are not authorized to use the real estate and mortgage services offered via the Site. If a child has provided us with personally identifiable information, a parent or guardian of that child may send an email message to the email address listed in the footer of this website with “Request for Child Information Removal” on the subject line and the name and age of the child in the body of the message. We will then make reasonable efforts to delete the child’s information from the database that stores information for the Site.